New and unworn/unwashed items purchased online are eligible for an exchange within 14 days after the product is received. Please email us at firstname.lastname@example.org with the subject being "Return/Exchange". Please allow us 2-4 business days to respond. If your desired size/style is not available at the time of your return, we are happy to offer an alternative, or you will be issued a store credit. Shipping costs must be paid by the customer. Please notify us before shipping since we cannot be responsible for items returned to us without notification and/or items that are returned with a shipping alternative where you can not track/locate the package. All return packages must be insured.
- All sale and clearance orders are FINAL sale
- Items purchased at a discounted price larger than 15% are final sale
- All defective items must be brought to our attention within 3 days after receiving your package.
- ALL TOYS ARE FINAL SALE
- Pacifiers and teethers are FINAL SALE
- We cannot accept returns on swimwear for hygiene reasons.
Domestic Shipping (USA):
All purchases will be processed and shipped within 3-5 business days via USPS with tracking. Please allow 3-5 days from ship date for delivery. If you suspect your package is lost, or have a question regarding tracking of your package please use this link to track packages https://tools.usps.com/go/TrackConfirmAction_input or you can contact USPS via 1-800-275-8700 as we are not responsible for tracking once dropped off at the post office.
Please note once USPS confirms delivery of your package we are not responsible for your order.